Deliveries and Shipping

We are an Australian company and currently 3rd party suppliers for our warehousing and fulfillment. 

However, if you would like to contact us at any time with any queries regarding your purchase and shipment, please send us an email at

We will assist you in any way we can.

We hope you will be completely happy with your purchase.  My Best Friend Is A Bag thoroughly checks all items to ensure they are in perfect condition before sending and each item is packaged carefully.