We are an Australian company and use Amazon USA for our warehousing and fulfillment - therefore we offer free shipping within the USA mainland states.
However, if you would like to contact us at any time with any queries regarding your purchase and shipment, please send us an email at email@example.com.
We will assist you in any way we can.
We hope you will be completely happy with your purchase. My Best Friend Is A Bag thoroughly checks all items to ensure they are in perfect condition before sending and each item is packaged carefully.